Case studies

Systems running in
real businesses

Each case study below is one system I built, running in a real business.

Speed to lead

Patients get an answer within a minute, even at 10:35 PM

Problem: Leads go cold when the front desk is busy with patients or gone for the night.

Solution: During office hours, an AI call goes out 45 seconds after every new lead comes in from any ad, form or funnel, and AI answers texts at any hour.

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60 secor less to answer a text, any hour
120new leads followed up automatically
AI voice agent

An AI voice agent found 30 hot leads among 130 new ones

Problem: Calling every new lead takes hours, and the few ready to book wait in the same queue as everyone else.

Solution: An AI that calls new leads, books the ones who are ready, and puts urgent calls straight through to the front desk.

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30flagged as hot leads by the AI
10calls handed live to the front desk
Operations system

A US household management company running on one connected system

Problem: Paperwork, maintenance and service requests spread across texts, emails, calls and PDFs.

Solution: Make and Airtable with Claude: automatic onboarding, document extraction, ticket triage, reports and client emails.

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In buildalready running on real client data
Makewith Airtable, Claude and Google Workspace
Client onboarding

A US bookkeeping practice that onboards clients without the manual setup

Problem: Every approved proposal meant setting up channels, folders, projects, the kickoff call and team assignments by hand, with no CRM.

Solution: Zapier connecting Anchor, Slack, Asana, GoHighLevel, Double and Google Workspace, with a form to assign the team.

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Livefirst client onboarded
Zapierwith GoHighLevel, Asana, Slack and Double
Built with
Vapi voice AIGoHighLevelConversation AIRetell AIMakeZapierVapi voice AIGoHighLevelConversation AIRetell AIMakeZapierVapi voice AIGoHighLevelConversation AIRetell AIMakeZapierVapi voice AIGoHighLevelConversation AIRetell AIMakeZapier

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